URGENT! Hi I am an your existing user. Now i would like to upgrade to USD 21.9 quarterly that means i would have to pay USD 65.7. However, i updated the billing page, it states that i have to pay USD 89.7 instead. Please help to solve now. As my subscription will renew by tomorrow which will reduce my money.
When you inquired about wanting to cancel your subscription, I already informed you where to do it. We won't cancel on your behalf without confirmation. Please check the path I sent you if you wish to cancel, or I can assist you with the cancellation.
Thank you for your support.
ZAZ Shipping HK Ltd
•
Jan 28, 2025
Where do i find this path i can not see such thing on this interface
ZAZ Shipping HK Ltd
•
Jan 28, 2025
Steven
Team•
Feb 6, 2025
You can click on the location indicated by the arrow and select
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Comments5
Chad Su
Mar 26, 2025
URGENT! Hi I am an your existing user. Now i would like to upgrade to USD 21.9 quarterly that means i would have to pay USD 65.7. However, i updated the billing page, it states that i have to pay USD 89.7 instead. Please help to solve now. As my subscription will renew by tomorrow which will reduce my money.
my email address is realwillcomeback@gmail.com
Please help to rectify the issue
below image is the proof.
Steven
Jan 27, 2025
Hi ZAZ,
When you inquired about wanting to cancel your subscription, I already informed you where to do it. We won't cancel on your behalf without confirmation. Please check the path I sent you if you wish to cancel, or I can assist you with the cancellation.
Thank you for your support.
ZAZ Shipping HK Ltd
Jan 28, 2025
Where do i find this path i can not see such thing on this interface
ZAZ Shipping HK Ltd
Jan 28, 2025
Steven
Feb 6, 2025
You can click on the location indicated by the arrow and select