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Application not working

Hello, I have a subscription that I made and today I went to use it and it hasn't been working all day, I need you to fix it

Status: Completed10 comments

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Comments10

  • Steven

    Team•

    Feb 11, 2025

    Hello, may I ask if you have multiple LinkedIn accounts? Could you please provide the LinkedIn profile URL? I would be happy to assist you with the inquiry.

    • João Vitor Badiani

      •

      Feb 11, 2025

      https://www.linkedin.com/in/vitorbadiani/

      • Steven

        Team•

        Feb 12, 2025

        Hello, we have checked and found that the LinkedIn account URL you paid for is https://www.linkedin.com/in/badianiinvest. Please log in to this account to check your subscription status.

        • João Vitor Badiani

          •

          Feb 12, 2025

          Yes, it's the bill I paid but your tool hasn't worked for two days and you don't support me!

          • Steven

            Team•

            Feb 12, 2025

            Could you please specify which feature is not working for you? We will assign a dedicated person to address the issues you encounter.

            Meanwhile, we have conducted a comprehensive check and found that features such as the email finder, connection message, and AI comment writing are functioning normally.

            • João Vitor Badiani

              •

              Feb 14, 2025

              im waiting have days…

  • João Vitor Badiani

    •

    Feb 11, 2025

    Hello, I need my subscription refund, you sold me a product that stoped work :(

    • Steven

      Team•

      Feb 12, 2025

      Could you please specify which feature is not working for you? We will assign a dedicated person to address the issues you encounter.

      Meanwhile, we have conducted a comprehensive check and found that features such as the email finder, connection message, and AI comment writing are functioning normally.

  • João Vitor Badiani

    •

    Feb 12, 2025

    I checked, and the phone tool isn't working, I want them to fix it, as I haven't used what I paid for in days, or give me my money back

    • Steven

      Team•

      Feb 13, 2025

      We sincerely apologize for the inconvenience caused. We are working diligently to expedite the resolution and will notify you immediately once the service is restored.

      To express our apology, we will extend your usage period by one month. Thank you for your understanding and support!